By Darla Hardy, DNP, RN, Vice President Client Relations & Business Development
In the evolving landscape of healthcare staffing, convenience and speed have become major selling points. App-based staffing platforms have rapidly gained popularity for their ability to fill shifts quickly, offering facilities a seemingly simple solution to workforce shortages.
But faster isn’t always better—especially when it comes to patient care.
At Plexsum Staffing Solutions, we believe that quality should never be sacrificed for convenience. That’s why we remain committed to rigorous credentialing processes that prioritize patient safety, regulatory compliance, and the long-term success of healthcare professionals.
The Rise of App-Based Staffing
Technology has transformed the way healthcare facilities find temporary staff. App-based platforms often boast:
- Automated credentialing processes
- Rapid onboarding timelines (often within 24–48 hours)
- Self-service scheduling and availability
While these features sound appealing, the fast-tracked nature of app-based staffing often comes at the cost of thorough vetting and credential verification. In many cases, credentials are uploaded by the healthcare worker and only reviewed on a surface level, with little to no cross-verification or facility-specific orientation.
The Traditional Staffing Agency Advantage
By contrast, reputable staffing agencies like Plexsum take a more deliberate and comprehensive approach:
- Manual, multi-layered credential reviews
- Verification of licensure, certifications, references, and work history
- Personalized matching with facilities based on skillset and environment
- Onboarding that includes facility-specific expectations and safety protocols
Though this approach may take more time, it ensures that every clinician is fully qualified, appropriately credentialed, and prepared to provide high-quality patient care from day one.
Why Credentialing Quality Matters
In healthcare, staffing is more than just filling a shift. It’s about ensuring the right person is in the right place, with the right preparation. When credentialing is rushed or superficial, facilities risk:
- Increased liability
- Patient safety incidents
- Decreased team cohesion
- Regulatory non-compliance
Thorough credentialing protects everyone—patients, providers, and the facilities themselves.
Final Thoughts
Technology will always play an important role in healthcare staffing, and innovation is welcome. However, the speed of an app can never replace the peace of mind that comes from working with a staffing partner who prioritizes compliance, safety, and quality.
At Plexsum Staffing Solutions, we proudly stand behind our credentialing standards because we know that the right preparation leads to better outcomes—for your facility and your patients.
